Question 1

What is Print-on-Demand?

Accepted Answer

Print-on-Demand means every piece is made to order. When you place an order, we print your item just for you—no mass production, no waste. This way, you get fresh gear while keeping things sustainable.

Question 2

How long will my order take?

Accepted Answer

Processing time: 2–5 business days (to print and prepare your order).Shipping time: 5–12 business days depending on your location.You’ll get tracking info as soon as your order ships.

Question 3

Can I return or exchange an item?

Accepted Answer

Because everything is custom printed just for you, we only accept returns for defective or damaged products.If you receive the wrong item, or your order arrives damaged, email us within 7 days of delivery with photos, and we’ll make it right.

Question 4

What sizes do you offer?

Accepted Answer

Our apparel is unisex and available in sizes XS–3XL (varies by product). Check the size chart on each product page before ordering to ensure the perfect fit.

Question 5

What if my package is lost?

Accepted Answer

If your package hasn’t arrived within the estimated timeframe, contact us and we’ll help track it down. Lost or stolen packages may need to be handled through the shipping carrier, but we’ll do everything we can to assist.

Question 6

How do I care for my items?

Accepted Answer

To keep your print looking fresh:Wash cold, inside outHang dry or tumble dry lowDon’t iron directly on the print

Question 7

Do you offer refunds?

Accepted Answer

Refunds are only given for damaged, defective, or incorrect items. Please double-check your size, color, and shipping details before ordering.

Question 8

Can I cancel my order?

Accepted Answer

Orders can be canceled within 12 hours of purchase. After printing begins, we can’t make changes or cancel.

Question 9

How do I contact you?

Accepted Answer

For any questions or issues, email us at [odysseymcmxci@gmail.com] or use the contact form on our site.

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